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We can request a trace from APC Logistics or PostNL. If, unfortunately, they can't locate your package and you've got ShipShop Protection included, you can file a claim on your account.
What are the available insurance coverage?
0 Out of 4 Found HelpfulYou can find all the information about insurance need right here.
What's your go-to carrier for international shipping?
2 Out of 4 Found HelpfulWe've teamed up with APC Logistics and PostNL to make sure your packages get where they need to go, no matter where in the world that may be.
Submit a ticket and we’ll get back to you as soon as possible.